Privacy Policy
This website, www.delavure.com, is owned and operated by Delavure LLC (“Délavure”, “we”, “us” or “our”), and is based in the United States of America.
At Délavure, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services.
Information We Collect
When you sign up for our newsletter, place an order, or browse our site, we may collect personal information such as your name, email address, billing/shipping address, and device data.
How We Use Your Information
- To process and fulfill orders
- To send email updates, promotions, and product announcements
- To analyze website performance and improve your experience
Where required by law (such as under the EU General Data Protection Regulation), we rely on your consent, contractual necessity, and our legitimate interests as the legal bases for processing personal information.
Data Protection
Your personal information is handled securely using encrypted technology and trusted third-party platforms such as Shopify and Stripe. We do not sell or share your information with unauthorized parties.
Third-Party Services
We may share limited information with trusted services, including payment processors and email marketing tools (e.g., Shopify, Stripe, Klaviyo, Google Analytics), to help us operate our business efficiently and securely.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, understand user behavior, and improve performance. You can manage or disable cookies through your browser settings.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights
You may unsubscribe from emails at any time or request access to or deletion of your personal information by contacting us at support@delavure.com.
If you are a resident of the European Economic Area, you have specific rights under the GDPR, including the right to access, rectify, or erase your personal data. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to your data and the right to opt out of the sale of your personal information.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Contact
If you have any questions about our privacy practices or how your data is handled, please reach out to us at support@delavure.com.
Last updated: 24 April 2025
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Frequently Asked Questions
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.
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